How long does it take to charge an electric car using Charli Charging? 

The time it takes to charge an electric car using a Charli Charger depends on the size of the battery and the charging rate. Generally, our chargers can add 20-30 miles of range per hour of charging.

Where can I find your EV charging stations?

Our EV charging stations are located throughout Portland, Seattle, and Los Angeles. You can find them through our Android App or IOS App.

How much does it cost to use your EV charging stations? 

The cost to use our EV Charging stations varies depending on the location and time of day. You can find pricing information on our website or through our mobile app.

How do I start a charging session?

Tap your phone on the charger, or scan the QR code to begin the process. You will be taken to the Charli app or your app store. Additionally, you can find the links to the apps here: Android App or IOS App. Navigate to the start charging button, plug in, and go!

I need to stop charging, and the cable wont release.

The cable locks to prevent unauthorized unplugging. This issue is commonly resolved by unlocking your car. If that doesn’t work:

-Depress the button and press your cable firmly into the connector.

-Start a new charging session. Wait for the charger to turn blue. Stop the session and wait for a clicking sound signaling disconnection. Remove the cable from the your car.

-If it still won’t disconnect; press the red OFF switch to toggle the station’s fuse and turn off the power. Remove the cable from your car and please contact our Support Team or by phone at 971-336-0043.

What does this color light mean about the charger status?

-GREEN (roulette movement) – Initialization

-GREEN – Ready mode

-TURQUOISE – Standby mode

-TURQUOISE (LED blinking) – Scheduled charge ready

-DARK BLUE (LED blinking slowly) – Charge in progress

-YELLOW – Charger locked

-RED – Error occurred

-WHITE (high-speed roulette movement) – Firmware update

-PURPLE – Synchronizing

Having problems with one of our chargers?

If you're having problems at one of our charging stations try the following steps: 

-Make sure to download our app! Our app is the central way to interact with our chargers. 

-Make sure that you've scanned or tapped the QR code.

-Make sure that you're connected to Bluetooth. In some of our locations (such as parking garages), wifi connectivity can be challenging. Temporarily turning off the wifi, while ensuring that Bluetooth is on, will often solve the issue. 

​-If you're still running into issues, you can try deleting and reinstalling our app. 

​If you've downloaded the app and created an account but are still running into issues, please contact our Support Team or by phone at 971-336-0043.